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Topic: Dog Welfare

How often should my dog be groomed?

This depends on your dog’s coat, lifestyle, and preferred style. If you’re unsure, just pop in or give us a call, and we’ll help you figure out the best schedule for your furry friend. For baths, we recommend every 12 weeks as a general rule. […]

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I have a reactive dog. Do you do one-to-one sessions?

Absolutely. One-to-one sessions are available on request and are typically arranged outside of our usual opening hours to provide a quieter environment for your dog. These sessions are charged at £40 per hour. Please give us a call to chat through your dog’s needs and arrange a suitable time. […]

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I have a nervous dog. Will you groom them?

Of course! We love helping all dogs feel calm and comfortable. Our salon has been specially designed to create a calming environment, and we offer plenty of breaks during the grooming session. We’re also happy to adjust our grooming techniques to suit your dog’s needs and make sure they feel at ease throughout the process. […]

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Do you perform anal gland expressions?

For the sake of the dog’s welfare, no, we don’t.  The safest technique for doing so, is only to be undertaken by a veterinary surgeon or nurse. Therefore, if you think your dog might need help with their anal glands, we strongly recommend giving your vet a call. […]

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What happens if my dog is matted?

A few little matts are no problem, but if things are more serious, we’ll give your dog the extra TLC they need. This may include taking their coat shorter and could add extra time to the grooming session. Don’t worry—we’ll always chat with you first to explain what’s needed and let you know about any […]

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Do I need to stay while you groom?

Not at all—unless you’d like to! We’ve got a comfy spot where you can relax with a cuppa while we work our magic on your dog. That said, we generally find that most dogs are better behaved and have a calmer experience when their owners aren’t present. However, every dog is unique, and this isn’t […]

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My dog has allergies. What products do you use?

All of our products are chosen for their gentle, skin-friendly properties. If your dog has allergies or very sensitive skin, just let us know when booking. We’ll make sure to use hypoallergenic products, including oatmeal-based shampoos. If your vet has recommended a specific brand or you’d prefer us to use your own shampoo, feel free […]

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